Federal laws protect voting rights for people with disabilities, but many people with disabilities experience barriers to voting, leading to lower voting rates. 

At USA.gov and USAGov en Español, we’re always striving to make our content more useful to the public. Meta descriptions are one way we help people quickly find the government information they’re looking for.

It’s been a year since we launched reimagined versions of USA.gov and USAGov en Español based on human-centered design (HCD) principles.

At the Public Experience (PX) Contact Center, we recognize the important role of quality in shaping customer interactions. When people call and chat with us, they expect clear, reliable information about government benefits and services.

Each month USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meeting user needs. We do holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.